Shipping and Return Policy

Shipping Policy-

Estimate delivery time

We ship all orders from Las Vegas Nevada

 • Most orders are processed and shipped within 48 hours. Any orders placed on weekends or holidays will be processed and shipped the next available business day.
 • Once order has been shipped, delivery time within the United States is anywhere between 3-10 business days.
 • Orders destined for APO/FPO/DPO, Alaska, Hawaii, and Puerto Rico are delivered within 21 business days from shipment (estimated).
 • Please keep in mind that during holidays or limited-edition launches and restocks, the shipping and delivery time may vary.
 • Note that these times are not guaranteed and may be delayed due to internal server errors, weather, and other unexpected conditions.

Tracking

• Orders can be tracked by using the tracking link in the order confirmation

Email.
•  For any order tracking question, you can also contact us in any channel and our team will be happy to assist.

Return Policy-

Thank you for shopping at The Creator Hub. Please read our return policy carefully before making a purchase.

  • All Sales Final: We do not accept returns or exchanges. Please ensure you review all items in your cart before completing your purchase.

  • Damaged Items: In the rare event that you receive a damaged item, please contact us immediately at urbjbrg@gmail.com. To assist you promptly, include your order number and a clear photo of the damaged item. We are committed to resolving any issues swiftly and ensuring your satisfaction.

  • Contact Us: If you have any questions regarding our return policy or need assistance with a damaged item, please reach out to us at urbjbrg@gmail.com. Our customer service team is here to help!